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Sofia

Victim Liaison Officer, CPS London South

My background

I studied law at university and have always had a passion for it. I worked in the NHS and knew it wasn’t where I saw myself long term. One day my daughter asked me what I wanted to grow up to be when I was a child - that and the encouragement from my friend gave me the push to apply for the career in law I hoped for.

My inspiration 

I always wanted to work in an organisation that helps make a difference in people’s lives, and I feel the Crown Prosecution Service (CPS) does just that. I love working as a victim liaison officer because, although it can be challenging, I find it rewarding especially when you hear from victims how helpful they find you in what could be a very difficult time in their lives.

My typical day

As a victim liaison officer, I write letters to victims explaining the decision or any changes in the case that they need to be aware of, based on information from the lawyers. In a typical day, I can work on up to nine letters which are then reviewed by my manager - before being finalised to send out. We also receive phone calls from victims who may have concerns or questions about their case. If we're unable to answer the query, there is always help at hand from the wider victim liaison team.

My advice to you

If you're thinking of joining the CPS, I would advise you to go for it! Everyone is very supportive of you and your development. There is always someone at hand to help. And you don’t need a background in law to be successful in the CPS as there are numerous opportunities to learn as you go along. I actually look forward to work on a Monday morning.

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