This is our strategy setting out what we want our organisation to look like by 2025. It puts independence and fairness at the heart of how we deliver justice, and is intentionally ambitious and aspirational. It represents a step change - a turning point in how we approach our work.
Our strategy is based on the unique contributions we bring to the criminal justice system, including our legal expertise and the leading role we play in digital transformation. As our caseload becomes more complex and the world continues to change around us, a strategy which recognises and champions our unique strengths - while also identifying where we must improve - is crucial.
The breadth of organisational capabilities we need to succeed are reflected in our five strategic aims. We need to help our people thrive - supported by enhanced digital capability and strong strategic partnerships - to ensure excellent casework quality.
Together, all of these elements secure public confidence.