Feedback and complaints
If you would like to provide feedback or make a complaint on any aspect of our service, we would like to hear from you. You can contact us to do this in a number of different ways, which are explained in the feedback and complaints section.
Contacting us about a case
If you wish to contact us about a case involving you or someone else, you will need to get in touch with the CPS Area that is handling the case. You can contact the Area directly using the contact details you can find on the CPS Areas page on this site or by completing a feedback and complaints form.
Victims' Right to Review
If you are a victim seeking to exercise your right to request a review of a CPS decision not to bring charges, discontinue proceedings or offer no evidence in a case, you will also need to contact the CPS Area responsible for the case. Please visit the Victims' Right to Review page first.
The CPS public enquiry helpdesk can provide general information about the CPS and advice on who to contact if you have a specific query. The team cannot give legal advice, but may be able to provide practical information. Please DO NOT contact the public enquiry helpdesk about specific cases - use one of the methods above instead.
You can contact the public enquiry helpdesk on:
Telephone: 020 3357 0899
CPS Public Enquiries
102 Petty France