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Privacy and cookies


When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the Internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

Cookies used on this website

These pieces of information are necessary/functional and are used to improve services for you, as described in the table below.

Session Cookie (necessary)Used by Drupal to make the website function correctly.Expiry: Session
JS Cookie (necessary)Used by Drupal to indicate whether or not the visitor's browser has JavaScript enabled to make the website function correctly.CookieID: has_js
Coverage: All Pages
Expiry: Session
High Availablity: Website Load Balancer (necessary)Created, updated and used exclusively by the Load Balancers to associate a browser session with a particular web server in the cluster. Contains an internal identifier of the server handling the user. There is absolutely no identifiable information. Blocking this cookie will have no effect on anonymous users, but helps maintain cache consistency when an editor is logged into the site.CookieID:
Coverage: All pages
Expiry: Session
Compliance Cookie (necessary)Used to record whether or not visitors have seen a message about cookies being used on the site, as part of compliance with UK cookie laws.CookieID: civicCookieControl
Coverage: All Pages
Expiry: 90 days
Accessibility CookieSet for the browser to remember user accessibility settings.CookieID:colourContrast
Coverage: All Pages
Expiry: 1 year
CookieID: fontSize
Coverage: All Pages
Expiry: 1 year

How to control and delete cookies

We will not use cookies to collect personally identifiable information about you.

However, if you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The 'Help' function within your browser should tell you how.

Alternatively, you may wish to visit which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

Please be aware that restricting cookies may impact on the functionality of our website.

If you wish to view your cookie code, just click on a cookie to open it. You'll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.

For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

To opt-out of third-parties collecting any data regarding your interaction on our website, please refer to their websites for further information.

Updating information about cookies

Whenever we update our website to include new cookies, we will update this page. This ensures that you know about the cookies that are present on the site and can make an informed decision about giving us consent to place them on your computer or other device, using the settings on your browser.

Website Traffic

In order to improve our website structure and functionality, we count the number of visitors and how visitors move around the website. More specifically, we are tracking the following fully anonymised information:

  • Masked 2 byte(s) IPs - e.g.
  • Date and time of a page request
  • Title of the page being viewed (Page Title)
  • URL of the page being viewed (Page URL)
  • URL of the page that was viewed prior to the current page (Referrer URL)
  • Screen resolution being used
  • Time in local user’s timezone
  • Files that were clicked and downloaded (Download)
  • Links to an outside domain that were clicked (Outlink)
  • Pages generation time/Page speed (the time it takes for webpages to be generated by the webserver and then downloaded by the user)
  • Main Language of the browser being used (Accept-Language header)
  • User Agent of the browser being used (User-Agent header)

We are not collecting personal data or geolocation information.

This information is hosted within the UK/the European Economic Area (EEA).

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