Media Enquiries

For local and regional media enquiries please contact -

Vinny Bolina  

Communications Manager

Vinny.Bolina@cps.gsi.gov.uk

Telephone 0121 262 1531

For national media enquiries, please telephone 0203 357 0906.

Guidance for Website Visitors about the Publicising of Sentencing Outcomes

The information is made available for a limited period in order to promote the openness, transparency and accountability of the criminal justice system to the people it serves.

This information is made available solely on the basis that it is for the individual use of the person who has accessed the page.

The information on this page must not be stored, recorded, republished, or otherwise processed without the explicit agreement of West Midlands Crown Prosecution Service Group.

COMPLAINTS

We aim to deal with complaints sensitively, fairly and in confidence. If your complaint is justified we will try to put the matter right, and take steps to ensure it does not happen again.

We will try to reply to your complaint within three working days of receiving your letter.

If we cannot send you a full reply within that time, we will acknowledge receipt of your letter and aim to send a full reply within ten working days.

If you wish to complain about the way a case was handled, you should write to the CPS office that originally dealt with it.
Include as much information as possible, such as the name of the defendant, the nature and date(s) of any offence(s), the court that dealt with the case, the date(s) of any hearing(s) and the police force that investigated the offence(s).

If you are not satisfied with the reply you receive from the local office, you should contact the Chief Crown Prosecutor for the Area in question. He or she will take up your complaint and write back to you.

Find out more about making a complaint