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Help for the Victims of Crime

Witness Care Units

Witness Care Units are the single point of contact for victims and witnesses, from charging a suspect with a crime to the end of the case. Your named witness care officer will be responsible for keeping you informed of the progress of the case and supporting you.

Find out more about Witness Care Units

Victim Support

Victim Support volunteers are specially trained to help you and give you practical advice. The police are required to refer all cases of burglary, theft, criminal damage, arson, assault, and racial harassment to Victim Support. If you don't want this to happen, tell the police officer dealing with your case.

Phone the Victim Support line: 0845 30 30 900

Visit the Victim Support Website

National Victims' Association

National Victims' Association provides advocacy, counselling and support services to the families of homicide victims.

Phone the National Victims' Association: 0191 423 2210

Visit the National Victims' Association Website

Going to court

The court case

The majority of criminal cases are heard in a magistrates' court. A very small percentage of cases are heard in the Crown Court.

Find out more about the different courts and how they work

Before the trial

Before the trial it is a good idea to find out as much as you can about what will happen in court.

Find out more about what happens before the trial

Vulnerable witnesses

For some people the process of giving evidence in court can be very difficult. Children under 17, victims of sexual offences and people with communication difficulties are some examples of people who may need special help.

Find out more about help for vulnerable witnesses

Giving evidence

The Courts Service has a legal requirement to make sure you have a separate waiting area and seat in the courtroom away from the defendant's family, where possible. They will also try to make sure that you do not have to wait more than two hours to give evidence.

Find out more about giving evidence

Sentencing

Magistrates and judges are responsible for deciding what sentence to impose on people found guilty of a crime.

Find out more about sentencing

After the trial

After the trial the Crown Prosecution Service will explain the sentence to you and answer any questions you may have.

Find out more about what happens after the court case