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Help for the Victims of Crime

Witness Care Units

Witness Care Units are the single point of contact for victims and witnesses, from charging a suspect with a crime to the end of the case. Your named witness care officer will be responsible for keeping you informed of the progress of the case and supporting you.

Find out more about Witness Care Units

Victim Support

Victim Support volunteers are specially trained to help you and give you practical advice. The police are required to refer all cases of burglary, theft, criminal damage, arson, assault, and racial harassment to Victim Support. If you don't want this to happen, tell the police officer dealing with your case.

Phone the Victim Support line: 0845 30 30 900

Visit the Victim Support Website

National Victims' Association

National Victims' Association provides advocacy, counselling and support services to the families of homicide victims.

Phone the National Victims' Association: 0191 423 2210

Visit the National Victims' Association Website

The court case

Magistrates' court

Most criminal cases (about 95 per cent) are heard in a magistrates' court. The magistrates are usually people who live in the local community, sometimes called justices of the peace. There are usually three magistrates who are supported by a legally trained advisor. Sometimes cases are tried by one magistrate, called a district judge, who is a lawyer.

Magistrates' courts are not as formal as the Crown Court, the magistrates do not wear wigs and only the ushers (court officials who keep everything running smoothly) wear black gowns.

Crown Court

A very small percentage of cases (about five per cent) are heard in the Crown Court. There are three situations where a case may be 'tried' at the Crown Court:

  1. Serious crimes
  2. Cases where the defendant (the person accused of the crime) has asked to have his case tried by a jury
  3. Magistrates may send a case to the Crown Court if they feel they do not have the power to set a sentence as severe as the crime deserves

Cases at the Crown Court are tried by a jury. These are 12 people from the general public who listen to the evidence presented during the trial and decide if the defendant is guilty of the crime. The judge decides on matters of law during the trial, such as whether certain evidence is allowed to be presented. The judge also makes sure the trial proceeds in a fair way. At the end of the trial if the defendant is found guilty the judge decides the sentence for the crime (for example how long the defendant must spend in prison).

Who prosecutes the case?

In both Crown Court and magistrates' court, there will be lawyers called Crown Prosecutors and Crown Advocates who prepare and prosecute the case on behalf of the Crown.

The Crown Prosecution Service has a legal obligation to ensure that someone from the Crown Prosecution Service is introduced to you at court and answers your questions.

The defendant will have their own barrister and legal team in court to defend them against the charges.