Feedback and complaints

We aim to deal with complaints sensitively, fairly and in confidence. If your complaint is justified we will try to put the matter right, and take steps to ensure it does not happen again.

We will reply to your complaint within 20 working days of receiving your letter.

If you wish to complain about a specific case, you may only do so if you are directly involved. If you want to complain about the way a case was handled, you should write to the CPS office that originally dealt with it.

If you have an informal complaint or you wish to ask us about a case you were not involved in then you can use the form available by clicking on the words 'tell us what you think' on the left hand side of this page.

When writing to us please include as much information as possible, such as the name of the defendant, the nature and date(s) of any offence(s), the court that dealt with the case, the date(s) of any hearing(s) and the police force that investigated the offence(s).

If you are not satisfied with the reply you receive from the local office, you should contact the Chief Crown Prosecutor for the Area in question. He or she will take up your complaint and write back to you.

Freedom of information

For freedom of information enquiries please fill in an FOI request using the form on the national CPS website. More information about FOI can be found on the national site http://www.cps.gov.uk/foi/index.html.