Other agencies

Victim Support

Victim Support is an independent charity that aims to help all victims and witnesses of crime. Its services are free of charge and completely confidential.

Victim Support works closely with the Police and other criminal justice agencies, working on referrals from them, but you can contact Victim Support for help if youve been a victim of a crime, even if the crime has not been reported to the police.

Victim Support also runs the Witness Service in every criminal court, to help people who have been called as witnesses.
To find out more about the work of Victim Support, or to volunteer with them, visit the charity's website at www.victimsupport.org


The National Society for the Prevention of Cruelty to Children (NSPCC) aims to end cruelty to children in the UK by: campaigning for childrens rights and welfare; raising public awareness around issues relating to child abuse; running services for children, young people and their families; raising funds to maintain these services.

The NSPCC accepts referrals from criminal justice agencies to support young victims of crime who are required to give evidence in courts. To find out more visit the NSPCC's website at www.nspcc.org.uk

Legal Aid Agency

The Legal Aid Agency LAA) runs the legal aid scheme in England and Wales and helps people in need receive high quality legal advice, assistance and representation.

To find out more visit the agency's website at www.justice.gov.uk/about/laa

Local Criminal Justice Board

The Crown Prosecution Service (CPS) works closely with other criminal justice agencies, such as the police, probation and court service to undertake joint community work.

Collectively these local agencies are known as the Local Criminal Justice Board (LCJB). The board has responsibility for overseeing and co-ordinating a joined up Criminal Justice approach. The Office of the Police and Crime Commissioner is also represented on the LCJB.

The board also aims to improve the efficiency and effectiveness of the criminal justice system and the organisations within it as well as enhance public confidence and raise awareness of the criminal justice system.

General information about the agencies that form the board can be found on the Government's website at GOV.UK. The GOV.UK website has information about the police including your rights if arrested, types of crime, crime prevention; reporting crime and anti-social behaviour, going to court (including serving as a juror), help for victims and witnesses, sentencing, prison and probation; crime statistics; the judicial system and counter terrorism.


Police forces exist to investigate and prevent crime, reduce offending and to protect and serve their communities. To find out more about the forces in the Eastern area please visit their websites at:





Her Majesty's Courts and Tribunal Service

Her Majesty's Courts and Tribunals Service (HMCTS) is an executive agency of the Ministry of Justice with a remit to deliver justice effectively and efficiently.

In England and Wales HMCTS is responsible for managing magistrates courts, crown courts, county courts, the High Court, Court of Appeal and the Tribunals Service.

To find out more about HMCTS visit its website at www.hmcourts-service.gov.uk


Probation services are provided by 35 Probation Trusts across England and Wales. Trusts receive funding from the National Offender Management Service (NOMS) to which they are accountable for their performance and delivery.

Probation trusts are responsible for overseeing offenders released from prison on licence and those on community sentences made by judges and magistrates in the courts.

Probation prepares pre-sentence reports for judges and magistrates in the courts to enable them to choose the most appropriate sentence. Probation also works with victims of crimes where the offender has committed a sexual or violent offence and has been given a prison sentence of 12 months or longer.

Probation trusts manage approved premises (hostels) for offenders with a residence requirement on their sentences or licences. Probation staff also work in prisons, assessing offenders, preparing them for release and running offending behaviour programmes

Her Majesty's Prison Service

Her Majesty's Prison Service is responsible for holding prisoners securely, either while on remand before conviction, or following sentence.

In addition to protecting the public by holding prisoners securely, HMPS is charged with reducing the risk of prisoners re-offending by delivering a range of interventions and programmes to address the issues that contribute to their offending behaviour.

To find out more about the work of Her Majesty's Prison Service visit its website at www.justice.gov.uk/about/hmps

Youth Offending Teams

Youth Offending Teams (YOTs) are multi-agency partnerships aimed to prevent offending by children and young people. This is achieved by working together with young people, their parents or carers, victims of crime and other agencies or organisations, including the local community.

For information on their work please visit www.gov.uk/youth-offending-team