Durham
CPS Direct Performance Quarter 2 2008-2009
Call Volume | Area Total | CPSD Total |
| Number of calls answered by CPS Direct | 289 | 44777 |
| Number of charging decisions (form MG3) issued by CPS Direct | 239 | 36723 |
| Percentage of calls resulting in an MG3 (Effective Calls) | 82.70% | 82.12% |
Between 1st July & 30th September 2008 CPS Direct answered 289 calls from County Durham Police. 82.70% of these calls resulted in a charging decision being issued by a CPS Direct Prosecutor.
Call Length | Area Total | CPSD Total |
| Average call length for all calls over 10 minutes (hours:minutes:seconds) | 00:49:16 | 00:44:07 |
Calls over 10 minutes in length are those most likely to have resulted in a charging decision being issued by CPS Direct.
All calls over 90 minutes in length are investigated by the CPS Direct Central Support Team. Although uncommon long calls occur most often when CPS Direct advice is sought in complex or serious cases.
Case Outcomes | Area Total | CPSD Total |
| Percentage of recorded CPS Direct cases ending in a guilty plea | 80.48% | 75.38% |
| Percentage of recorded CPS Direct cases discontinued | 13.81% | 13.67% |
80.48% of cases charged by CPS Direct for CPS Durham ended with the defendant entering a guilty plea. 13.81% of cases charged by CPS Direct for CPS Durham were later discontinued.
Contact Details:
CPS Durham
Elvet House
Hallgarth Street
Durham DH1 3AT
DX 60227 Durham
Tel: 0191 383 5800
Fax: 0191 383 5801
Web: www.cps.gov.uk/local/northeast/durham.html