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Devon & Cornwall

CPS Direct Performance Quarter 2 2008-2009

Call Volume

Area
Total
CPSD
Total
Number of calls answered by CPS Direct80744777
Number of charging decisions (form MG3) issued by CPS Direct68036723
Percentage of calls resulting in an MG3 (Effective Calls)84.26%82.12%

Between 1st July & 30th September 2008 CPS Direct answered 807 calls from Devon & Cornwall Police. 84.26% of these calls resulted in a charging decision being issued by a CPS Direct Prosecutor.

 

Call Length

Area
Total
CPSD
Total
Average call length for all calls over 10 minutes
(hours:minutes:seconds)
00:44:3500:44:07

Calls over 10 minutes in length are those most likely to have resulted in a charging decision being issued by CPS Direct.

All calls over 90 minutes in length are investigated by the CPS Direct Central Support Team. Although uncommon long calls occur most often when CPS Direct advice is sought in complex or serious cases.

 

Case Outcomes

Area
Total
CPSD
Total
Percentage of recorded CPS Direct cases ending in a guilty plea79.75%75.38%
Percentage of recorded CPS Direct cases discontinued13.75%13.67%
79.75% of cases charged by CPS Direct for CPS Devon & Cornwall ended with the defendant entering a guilty plea. 13.75% of cases charged by CPS Direct for CPS Devon & Cornwall were later discontinued.

 
Contact Details:

CPS Devon & Cornwall
Hawkins House
Pynes Hill
Rydon Lane
Exeter
Devon EX2 5SS

DX 135606 Exeter 16

Tel: 01392 288000
Fax: 01392 288008

Web: www.cps.gov.uk/local/southwest/devoncornwall.html