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CPS Direct Performance Summary

CPS Direct Performance Summary Q2 2008-2009

Call Volume

Number of calls answered by CPS Direct44777
Number of charging decisions (MG3) issued by CPS Direct36772
Percentage of calls resulting in a charging decision82.12%

Between 1st July & 30th September 2008 CPS Direct answered 44777 calls from Police Officers in England and Wales. 82.12% of these calls resulted in a charging decision being issued by a CPS Direct Prosecutor.

For the same period, over 87% of calls presented to CPS Direct prosecutors were answered within 15 seconds.

Call Length

Average call length for all calls over 10 minutes
(hours:minutes:seconds)
00:44:07

Calls over 10 minutes in length are those most likely to have resulted in a charging decision being issued by CPS Direct.

All calls over 90 minutes in length are investigated by the CPS Direct Central Support Team. Although uncommon, long calls occur most often when CPS Direct advice is sought in complex or serious cases. Between July and September 2008 fewer than 0.5% of calls taken were over 90 minutes in length.

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CPS Direct Performance Summary Q1 2008-2009

Call Volume

Number of calls answered by CPS Direct43791
Number of charging decisions (MG3) issued by CPS Direct36294
Percentage of calls resulting in a charging decision82.88%

Between 1st April & 30th June 2008 CPS Direct answered 43791 calls from Police Officers in England and Wales. 82.88% of these calls resulted in a charging decision being issued by a CPS Direct Prosecutor.

For the same period, over 90% of calls presented to CPS Direct prosecutors were answered within 15 seconds.

Call Length

Average call length for all calls over 10 minutes
(hours:minutes:seconds)
00:42:47

Calls over 10 minutes in length are those most likely to have resulted in a charging decision being issued by CPS Direct.

All calls over 90 minutes in length are investigated by the CPS Direct Central Support Team. Although uncommon, long calls occur most often when CPS Direct advice is sought in complex or serious cases. Between April and June 2008 fewer than 0.5% of calls taken were over 90 minutes in length.

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CPS Direct Performance Summary Q4 2007-2008

Call Volume

Number of calls answered by CPS Direct43428
Number of charging decisions (MG3) issued by CPS Direct34818
Percentage of calls resulting in a charging decision80%

Between 1st January & 30th March 2008 CPS Direct answered 43428 calls from Police Officers in England and Wales. 80% of these calls resulted in a charging decision being issued by a CPS Direct Prosecutor.

For the same period, over 90% of calls presented to CPS Direct prosecutors were answered within 15 seconds.

Call Length

Average call length for all calls over 10 minutes
(hours:minutes:seconds)
00:42:03

Calls over 10 minutes in length are those most likely to have resulted in a charging decision being issued by CPS Direct.

All calls over 90 minutes in length are investigated by the CPS Direct Central Support Team. Although uncommon, long calls occur most often when CPS Direct advice is sought in complex or serious cases. Between January and March 2008 fewer than 0.5% of calls taken were over 90 minutes in length.

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CPS Direct Performance Summary Q3 2007-2008

Call Volume

Number of calls answered by CPS Direct41502
Number of charging decisions (MG3) issued by CPS Direct32839
Percentage of calls resulting in a charging decision79%

Between 1st October & 31st December 2007 CPS Direct answered 41502 calls from Police Officers in England and Wales. 79% of these calls resulted in a charging decision being issued by a CPS Direct Prosecutor.

For the same period, over 90% of calls presented to CPS Direct prosecutors were answered within 15 seconds.

Call Length

Average call length for all calls over 10 minutes
(hours:minutes:seconds)
00:42:19

Calls over 10 minutes in length are those most likely to have resulted in a charging decision being issued by CPS Direct.

All calls over 90 minutes in length are investigated by the CPS Direct Central Support Team. Although uncommon, long calls occur most often when CPS Direct advice is sought in complex or serious cases. Between October and December 2007 fewer than 0.5% of calls taken were over 90 minutes in length.

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CPS Direct Performance Summary Q2 2007-2008

Call Volume

Number of calls answered by CPS Direct42337
Number of charging decisions (MG3) issued by CPS Direct33728
Percentage of calls resulting in a charging decision80%

Between 1st July & 30th September 2007 CPS Direct answered 42337 calls from Police Officers in England and Wales. 80% of these calls resulted in a charging decision being issued by a CPS Direct Prosecutor.

For the same period, over 90% of calls presented to CPS Direct prosecutors were answered within 15 seconds.

Call Length

Average call length for all calls over 10 minutes
(hours:minutes:seconds)
00:43:53

Calls over 10 minutes in length are those most likely to have resulted in a charging decision being issued by CPS Direct.

All calls over 90 minutes in length are investigated by the CPS Direct Central Support Team. Although uncommon, long calls occur most often when CPS Direct advice is sought in complex or serious cases. Between July and September 2007 fewer than 1% of calls taken were over 90 minutes in length.

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CPS Direct Performance Summary Q1 2007-2008

Call Volume

Number of calls answered by CPS Direct44159
Number of charging decisions (MG3) issued by CPS Direct34428
Percentage of calls resulting in a charging decision78%

Between 1st April & 30th June 2007 CPS Direct answered 44159 calls from Police Officers in England and Wales. 78% of these calls resulted in a charging decision being issued by a CPS Direct Prosecutor.

For the same period, over 90% of calls presented to CPS Direct prosecutors were answered within 15 seconds.

Call Length

Average call length for all calls over 10 minutes
(hours:minutes:seconds)
00:43:46

Calls over 10 minutes in length are those most likely to have resulted in a charging decision being issued by CPS Direct.

All calls over 90 minutes in length are investigated by the CPS Direct Central Support Team. Although uncommon, long calls occur most often when CPS Direct advice is sought in complex or serious cases. Between April and June 2007 fewer than 1% of calls taken were over 90 minutes in length.

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CPS Direct Performance Summary 2006-2007

Call Volume

Number of calls answered by CPS Direct183034
Number of charging decisions (MG3) issued by CPS Direct127911
Percentage of calls resulting in a charging decision70%

Between 1st April 2006 & 31st March 2007 CPS Direct answered 183034 calls from Police Officers in England and Wales. 70% of these calls resulted in a charging decision being issued by a CPS Direct Prosecutor.

For the same period, over 80% of calls presented to CPS Direct prosecutors were answered within 15 seconds.

Call Length

Average call length for all calls over 10 minutes
(hours:minutes:seconds)
00:42:57

Calls over 10 minutes in length are those most likely to have resulted in a charging decision being issued by CPS Direct.

All calls over 90 minutes in length are investigated by the CPS Direct Central Support Team. Although uncommon, long calls occur most often when CPS Direct advice is sought in complex or serious cases. Between April 2006 and March 2007 only 1% of calls taken were over 90 minutes in length.

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