Independent Assessor of Complaints
Reports to the CPS Board
The Independent Assessor of Complaints reports twice a year (once in 2013-2014). These reports and associated complaints audits are available here.
Title
Independent Assessor of Complaints' annual report to the CPS board for 2016-2017
Description
Independent Assessor of Complaints' annual report to the CPS board for 2016-2017
Format
Available to download in Adobe Acrobat PDF
Independent Assessor of Complaints' annual report to the CPS board for 2016-2017 - PDF (approx 541kb)
Title
Independent Assessor of Complaints' biannual report to the CPS board for April-September 2016
Description
Independent Assessor of Complaints' biannual report to the CPS board for April-September 2016
Format
Available to download in Adobe Acrobat PDF
Independent Assessor of Complaints' biannual report to the CPS board for April-September 2016 - PDF (approx 570kb)
Title
Independent Assessor of Complaints' annual report to the CPS board for 2015-2016
Description
Independent Assessor of Complaints' annual report to the CPS board for 2015-2016
Format
Available to download in Adobe Acrobat PDF
Independent Assessor of Complaints' annual report to the CPS board for 2015-2016 - PDF (approx 363kb)
Title
Independent Assessor of Complaints' biannual report to the CPS board for April-September 2015
Description
Independent Assessor of Complaints' biannual report to the CPS board for April-September 2015
Format
Available to download in Adobe Acrobat PDF
Independent Assessor of Complaints' biannual report to the CPS board for April-September 2015 - PDF (approx 91kb)
Title
Independent Assessor of Complaints' annual report to the CPS board for 2014-2015
Description
Independent Assessor of Complaints' annual report to the CPS board for 2014-2015
Format
Available to download in Adobe Acrobat PDF
Independent Assessor of Complaints' annual report to the CPS board for 2014-2015 - PDF (approx 106kb)
Title
Independent Assessor of Complaints' biannual report to the CPS board for April-September 2014
Description
Independent Assessor of Complaints' biannual report to the CPS board for April-September 2014
Format
Available to download in Adobe Acrobat PDF
Independent Assessor of Complaints' biannual report to the CPS board for April-September 2014 - PDF (approx 100kb)
Title
Independent Assessor of Complaints' annual report to the CPS board for 2013-2014
Description
Independent Assessor of Complaints' annual report to the CPS board for 2013-2014
Format
Available to download in Adobe Acrobat PDF
Independent Assessor of Complaints' annual report to the CPS board for 2013-2014 - PDF (approx 197kb)
Complaints Audits
Title
Independent Assessor of Complaints - Complaints Audit 2015-2016
Description
This paper summarises an audit of CPS complaints in 2015-2016 that did not progress beyond stages 1 or 2.
Format
Available to download in Adobe Acrobat PDF
Complaints Audit 2015-2016 - PDF document (approx 653kb)
Title
Independent Assessor of Complaints - Complaints Audit 2014-2015
Description
This paper summarises an audit of CPS complaints in 2014-2015 that did not progress beyond stages 1 or 2.
Format
Available to download in Adobe Acrobat PDF
Complaints Audit 2014-2015 - PDF document (approx 420kb)
Title
Independent Assessor of Complaints - Complaints Audit 2013-2014
Description
This paper summarises an audit of CPS complaints in 2013-2014 that did not progress beyond stages 1 or 2.
Format
Available to download in Adobe Acrobat PDF
Complaints Audit 2013-2014 - PDF document (approx 149kb)
