Working with you
London is committed to engaging with the diverse communities that we serve. We want to ensure that voices are heard and that all members of society are represented.
We acknowledge that public trust is measured against our ability to work with the public in key areas, which is why we established a community panel to examine key parts of CPS Policy. Our aim is to inform, listen to, work with and be informed by those living and working across London. We see this process of consulting with community groups as an essential way of building public confidence in the Crown Prosecution Service in London.
How the community is helping us to improve our performance
The London Scrutiny and Involvement Panel ensures we engage with communities and partners to improve our performance and to continue to listen to communities on ways in which we can improve our case handling. Members also help to better-inform the direction of our Community Engagement Strategy and the quality of the service we provide.
The Panel focuses on working with communities to ensure that the CPS in London is informed by the real-life experience of people from diverse backgrounds so that we can prosecute cases effectively. The majority of files scrutinised by the panel are hate crime cases. CPS hate crime policy lays out our committment to prosecuting these cases robustly. As hate crime is a form of hostility against a person because of their identity, the panel prioritises these crimes, making sure that victims are supported and obtain justice.
Members scrutinise randomly and independently selected finalised cases in order to review the case files and make recommendations. They identify issues, common themes, and trends in the decision-making process, looking in particular at the impact of decision-making on communities. It also advises on community engagement, consultation and service delivery. We produce 'lessons learnt' briefings to provide feedback from the panel for Staff and also for Criminal Justice Service partners to inform legal case work decisions and improvements to practice.
The panel is co-chaired by the Chief Crown Prosecutor (or a Deputy Chief Crown Prosecutor) and Seamus Taylor. The members of the Scrutiny and Involvement Panel have extensive knowledge of particular diverse groups in London. They include representatives of the disabled, black and minority ethnic, LGBT (Lesbian, Gay, Bisexual and Transgender), faith communities, women, young and older people
The panel also invites the senior operational managers to discuss local issues and assists them in strengthening community engagement and performance.
The aim is to increase our understanding of how decision-making processes can be improved from a community perspective, to improve London's response to hate crimes and to identify and share good practice.